General Technical
What axles are used on ENVO EBikes?
ENVO EBikes use Hub motors which act as the axle for the rear wheel. The rear hub motor axle is 12mm in diameter with 10mm slot cut. You can refer to the following drawing.Is there an indicator that shows me how much battery is left on the second battery? How do I know how much collective battery juice is left on the bike?
Battery Indicator: There are green light indicators on the battery near the power button that show the remaining battery level. Display: The display on your Flex Overland should provide an indication of the average remaining capacity for both ...Is the second battery only activated after the primary battery is spent?
Parallel Connection: Both batteries are used in parallel, meaning they power the motor simultaneously. They're not activated one after the other.ENVO Rear Hub Motor Plate Replacement
Step 1: Remove the Rear wheel from the frame Step 2: Remove the Cassette from the motor Step 3: Remove Jam Nut from the axle Step 4: Remove bearing retail ring and push out the plate as shown belowENVO EBike Hydraulic Brake Adjustment
ENVO Product Installation Videos
D50/ST50 Stax Pro D35/ST Lynx 20'' Conversion Kits Flex Trike Urban OverlandWhere to find serial number of your ENVO eBikes
There are two possible areas to find the serial number of your ENVO ebikes. 1: Bottom Bracket 2: Heat SetENVO Battery Dimensions and Layout
36V12.8Ah 36V16Ah 48V13Ah 48V17AhENVO Battery Dimensions
36V12.8Ah 36V16AhPower cuts out while riding and screen goes off
Battery runs out of charge Charge the battery LCD display waterproof cable connector is loose. Re-connect and check all other connectors in the line. Loose conductivity between battery and bracket Check connector pins for sparks or being loose. ...Motor works on and off while pedaling, but fine when using throttle PAS
magnet disk on the crank is loose or wobbling Fix it in place using epoxy or flexible heat or silicon glue. Align the disk with sensor.System works but cannot change anything on the display
Keypad or display issue Needs parts replacementSystem works but cannot read anything on the display Display
LCD issue Needs parts replacementIs torque sensor pedal assist system (PAS) better than motion sensor?
Generally speaking torque sensor is a more sophisticated technology which is getting a good performance and feedback on electric bikes such as those integrated with Bosch, Shimano or Yamaha ebike motor systems. Torque sensor should have an integrated ...Who uses electric bikes?
Electric assist bicycles (ebikes) are meant to enhance a range of performances on regular bikes without destroying the spirit of conventional human powered and clean riding. Ebikes are for those: Looking to travel quicker and further on their bike ...What are the running costs of electric bikes?
Our motor/controller system is maintenance free. Batteries have approx. 80$/Year depreciation on average. Average power consumption is about 1KWh/100km, it cost around 10-15 cents for 1 KWh of electricity, so it would cost you that much for 100 ...How far can I go on a single battery charge?
The range depends on many factors such as weight, road conditions, bicycle, weather, level of assist, and amount of muscle power being used. In general our system: Maintain 30km average range Minimum compatible battery capacity is over 100km range ...How long does the battery last before it needs to be replaced?
We offer Li-Ion battery packs which are well engineered and protected with BMS (Battery Management System) for longest possible life. The cells used in our battery packs are A-grade LG, Samsung or Panasonic branded cells which have strict quality ...How costly is a replacement battery?
The Li-Ion battery is quite costly. The number of cells in a typical ebike battery is 40-50 units; almost 10 times more than a laptop or 50 times of an iPhone with similar quality and specs. Battery is almost half of the cost of a conversion kit or ...What maintenance is required for electric bikes?
Usually there is no scheduled maintenance requirement for e-bikes other than simple physical protections and keeping batteries fully charged after each use.Does the electric bike recharge by pedaling?
No, it is not possible to recharge the ebike by pedaling. The reason is because regeneration demands heavy push to pedal, which is exhausting. Regeneration only makes sense when you use the kinetic energy of a bike in breaking or descending a ...How long does it take to recharge the battery?
Approx. 4-7 hours depending on the battery capacity using standard chargers. We may offer quick chargers which doubles the speed of charge.Should I completely drain the battery before charging?
Not at all! Unlike traditional Nickel based batteries, Li-Ion battery has no historic effect on charge and topping up the battery after each use gives a better life condition.Will your e-bikes run without pedaling by use of throttle?
For most versions, yes. Please check products specification.Can I put my ebike on a car rack?
Yes. Our products typically add 6-7Kg (13-16 lbs) to the weight of a bike. You also have the option to remove the battery, eliminating 3-4kg of the weight, when putting your electric bike on a car rack.Can I use the ebike in the rain and snow?
The system is rain proof. It’s good for rain or snow, however we advise against water jetting. Most importantly, do not park in the rain or snow.Is it hard to ride the bike when the battery is empty?
When the battery is dead you will have a regular bike only having 5 to 7 kg more cargo with you. There is no drag or friction by ENVO geared hub motor system.How do I decide between buying an electric bike or a conversion kit?
Buy the electric bike if: you have found the right fit with a reasonable price. Get the conversion kit if: You already have a sound bicycle (might as well save some garage space) You want to save on the price of the bicycle as well as With the ...Why stick to 350W – 500W once others offer 1000W, 3000W, or 6000W electric bike systems?
The first reasons is that any ebike with more than 500W mechanical power is not street legal. In addition to this there are many engineering and safety reasons behind sizing a motor power on a bicycle– no matter if this is a factory made bicycle or a ...Where are your electric bikes and motor system made?
Our geared hub motor/controllers in our conversion kits are designed in Canada based on North American requirements. The frame and bicycles are made in different countries including China, Taiwan and Canada depending on the brand. Our company ...What’s the difference between a cheaper ebike and a more expensive ebike that goes up to $10,000?
Battery cells brand, depreciation, and production date is a big deal. There is a calendar life on Li-Ion batteries; you don’t want to surprise yourself with a dead battery which costs 50% of the value after a year or so. Li-Ion battery packs can be ...What warranty do you offer on your ebikes?
All products are covered by 12 months free warranty unless otherwise specified. You can purchase an extended warranty up to 24 months where offered. Please note mechanical parts such as chain, brake, tire, gear adjustment or loose screws or ...Where can I find reviews published on your electric bikes?
Find or post testimonials or customers’ reviews here. Visit or share stories on https://www.facebook.com/envodriveWhat do parameters like Torque (Nm) mean for ebikes?
The amount in Watts shows the power (P) of motor. The power is important for riding faster both on flat or slope. There is a rated power definition for electric motor, which is the nominal power that the motor is designed to work to deliver ...Why should you go for a front hub motor?
95% of our customers choose front hub motor because it’s easy to install and maintain. Front hub motors perform better on slippery roads and even on snow. Compared to a rear hub motor, you’ll save the headache of visiting a bike mechanic to place in ...Is the ENVO motor noisy?
Generally when ebike motors are in use, there will be a slight noise. Noise occurs when you’re switching controls, partially because of the gears and magnets are cogging against each other, which is inevitable. The gears are made of Nylon, and have ...How does ENVO geared motor perform when un-powered and using as regular bike?
Our geared motors have an internal clutch which is automatically released when motor is not in use. Therefore unlike some bikes which has a slight cogging torque and noise, there is no drag or noise at all when freewheeling.Do we have to install the brake cut-off sensors?
It’s not a mandatory by regulations to install brake cut-off sensors. The sensors are for emergency incidents in cases when you brake abruptly – they’ll cut off the motor’s power. With pedal assist systems, you may not be as quick to squeeze the ...Can I use the e-bike at freezing temperature like -30C?
Typically yes. The battery will warm up once it’s in use, however you will need to cover the battery to keep warm if it is left in -30C. The battery performance will drop down if the cells temperature reaches below 5 degrees Celsius.Can I convert my front brakes to disc, mechanical or hydraulic?
Typically, yes. The hub should be Disk compatible but you will need to check to see if the front fork can support the disk brake calipers.Next page
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Or
Connect with our agents through live chats 