General Technical
Does the electric bike recharge by pedaling?
No, it is not possible to recharge the ebike by pedaling. The reason is because regeneration demands heavy push to pedal, which is exhausting. Regeneration only makes sense when you use the kinetic energy of a bike in breaking or descending a ...
How long does it take to recharge the battery?
Approx. 4-7 hours depending on the battery capacity using standard chargers. We may offer quick chargers which doubles the speed of charge.
Should I completely drain the battery before charging?
Not at all! Unlike traditional Nickel based batteries, Li-Ion battery has no historic effect on charge and topping up the battery after each use gives a better life condition.
Will your e-bikes run without pedaling by use of throttle?
For most versions, yes. Please check products specification.
Can I put my ebike on a car rack?
Yes. Our products typically add 6-7Kg (13-16 lbs) to the weight of a bike. You also have the option to remove the battery, eliminating 3-4kg of the weight, when putting your electric bike on a car rack.
Can I use the ebike in the rain and snow?
The system is rain proof. It’s good for rain or snow, however we advise against water jetting. Most importantly, do not park in the rain or snow.
Is it hard to ride the bike when the battery is empty?
When the battery is dead you will have a regular bike only having 5 to 7 kg more cargo with you. There is no drag or friction by ENVO geared hub motor system.
How do I decide between buying an electric bike or a conversion kit?
Buy the electric bike if: you have found the right fit with a reasonable price. Get the conversion kit if: You already have a sound bicycle (might as well save some garage space) You want to save on the price of the bicycle as well as With the ...
Why stick to 350W – 500W once others offer 1000W, 3000W, or 6000W electric bike systems?
The first reasons is that any ebike with more than 500W mechanical power is not street legal. In addition to this there are many engineering and safety reasons behind sizing a motor power on a bicycle– no matter if this is a factory made bicycle or a ...
Where are your electric bikes and motor system made?
Our geared hub motor/controllers in our conversion kits are designed in Canada based on North American requirements. The frame and bicycles are made in different countries including China, Taiwan and Canada depending on the brand. Our company ...
What’s the difference between a cheaper ebike and a more expensive ebike that goes up to $10,000?
Battery cells brand, depreciation, and production date is a big deal. There is a calendar life on Li-Ion batteries; you don’t want to surprise yourself with a dead battery which costs 50% of the value after a year or so. Li-Ion battery packs can be ...
What warranty do you offer on your ebikes?
All products are covered by 12 months free warranty unless otherwise specified. You can purchase an extended warranty up to 24 months where offered. Please note mechanical parts such as chain, brake, tire, gear adjustment or loose screws or ...
Where can I find reviews published on your electric bikes?
Find or post testimonials or customers’ reviews here. Visit or share stories on https://www.facebook.com/envodrive
What do parameters like Torque (Nm) mean for ebikes?
The amount in Watts shows the power (P) of motor. The power is important for riding faster both on flat or slope. There is a rated power definition for electric motor, which is the nominal power that the motor is designed to work to deliver ...
Why should you go for a front hub motor?
95% of our customers choose front hub motor because it’s easy to install and maintain. Front hub motors perform better on slippery roads and even on snow. Compared to a rear hub motor, you’ll save the headache of visiting a bike mechanic to place in ...
Is the ENVO motor noisy?
Generally when ebike motors are in use, there will be a slight noise. Noise occurs when you’re switching controls, partially because of the gears and magnets are cogging against each other, which is inevitable. The gears are made of Nylon, and have ...
How does ENVO geared motor perform when un-powered and using as regular bike?
Our geared motors have an internal clutch which is automatically released when motor is not in use. Therefore unlike some bikes which has a slight cogging torque and noise, there is no drag or noise at all when freewheeling.
Do we have to install the brake cut-off sensors?
It’s not a mandatory by regulations to install brake cut-off sensors. The sensors are for emergency incidents in cases when you brake abruptly – they’ll cut off the motor’s power. With pedal assist systems, you may not be as quick to squeeze the ...
Can I use the e-bike at freezing temperature like -30C?
Typically yes. The battery will warm up once it’s in use, however you will need to cover the battery to keep warm if it is left in -30C. The battery performance will drop down if the cells temperature reaches below 5 degrees Celsius.
Can I convert my front brakes to disc, mechanical or hydraulic?
Typically, yes. The hub should be Disk compatible but you will need to check to see if the front fork can support the disk brake calipers.
What tire size does the rim coming with hub motor take?
The rim we use is an oval section black double walled alloy rim, stronger than regular rims using 2.6mm chrome spokes. The rim has pad brake tracks and the wheel supports both rim and disk brake. The tire can be 20in, 24in, 26in, 27.5in, ...
What brand of motor do you use in the Hub motor kit?
500W Hub motors are a customized version of MXUS XF15. 350W hub motors are an upgraded version of MXUS XF07. The motors and controllers have been redesigned and enhanced for North American standards and usage.
What is the difference between 350W vs 500W configurations?
350W Motor provides 60Nm torque and 500W peak power, this is enough to power the bike up to 10% uphill climbing in pedal assist mode for an 80Kg rider. Don’t expect an ebike to climb fast without pedaling. 500W Motor provides 80Nm torque and 7500W ...
Is there a scheduled maintenance on hub motors?
No, Motors are considered maintenance free unless something happens.
What do parameters like Power W (Watt) mean for ebikes?
Watts is the measure of power (P) for motor. The power is important for riding faster both on flat or slope. There is a rated power definition for electric motor, which is the nominal power that the motor is designed to work to deliver efficiency and ...
What do parameters like V(Volt) mean for ebikes?
Power equals Voltage by Current: The higher the voltage, lower the current is necessary to get the same amount of power (P=VI). The voltage should be managed by keeping safety and current rating of component in mind.This is a parameter which is set ...
What do parameters like Ah (Ampere-Hour) mean for ebikes?
It’s the current capacity of the battery. The value is maximum current a battery can be discharged continuously for 1 hour. For example; you can draw 10A continuously from a 10Ah battery for 1 hour or 5A for 2 hours. This is a parameter that gives ...
What do parameters like Ah Wh (Watt-Hour) mean for ebikes?
It’s the energy capacity of battery. Wh=Ah x V For example a 48V, 8.8Ah battery gives you 48V 8.8Ah = 422.4Wh energy which ideally means you can draw 422W power for 1 hour. The equivalent battery in 36V standard will be about 11.7Ah
Disk Brake Pad Replacement Types
Electric Bike Model Brake Pad Type ENVO 2019 model AVID ELIXIR type ENVO 2020 model Tektro E10.11 or A10.11 or equivalent ENVO ultra light 16inch foldable ebike AVID ELIXIR type
Is it better to replacement or rebuild old electric bike batteries?
Li-Ion battery rebuilt makes sense for the e-bikes which have proprietary battery and the replacement cannot be found. Due to uncertainties and labor-intensive process of a rebuild, it is recommended to get a new replacement battery if retrofitting ...
Can I charge my ebike battery by a Portable Power Station 518Wh Outdoor Mobile Lithium Battery Pack with 110V/500W AC Outlet?
It is doable for partial charge but this setup cannot completely charge your bike. Here is an example of how to calculations based on your parameters work: Your charger normally needs about 200W input supply at 110V AC, this supply says 500W which is ...
What type of cassette core do rear hub motors come with?
Here are different types of cassette. Our motor hubs have Hyper-glide cassette core which is the most flexible and common. The hub motor cassette core is for standard 7/8/9/10/11 speed cassette 34.9mm long
Can ENVO motor/controller handle 48 volts battery?
Firstly note that higher voltage will only increase max speed, which will be out of ebike street legal criteria, and does not affect torque or traction. Controller is not capable of 48V but if you replace the controller with a 48V. motor should be ...
What is electric bike ideal tire pressure to optimize battery performance.
It's tough to give a generalized answer to this question. It varies bike to bike, for different tires, rider's weight, application and terrain. If you inflate the tire to close to its max allowable, you will get the better battery range; however for ...
Its difficult to clean the battery connectors, the contacts are hard to get at. Also what product is best for this cleaning?
It is very important to keep battery conductors clean, specially when ebike is used in a dust or dirt. Particles between battery and battery bracket conductors may cause loose connectivity, sparking resulted in melting plastic parts. How to clean? 1- ...
Can I leave the battery on the bike all the time? Is turning it off after a ride necessary?
Leaving the batter on the bike is a personal preference, you should always take security of bike and battery in calculation when parking in an area with high risk of theft. If you decide to leave the battery on the bike, make sure to turn the ...
If I set 0 as the assist level and turn off the display is it normal that when I turn it back on it defaults to 1?
This is a default setting on your display. You can refer to the display manual of your system to change the startup settings to land at a certain level whenever you start the system.
Throttle or display malfunction after installing mirror or accessories on the handlebar
The mirror or the accessories are rubbing throttle's moving parts causing the issue Move these parts and create a reasonable clearance with throttle. If there is no physical contact between installed items yet the throttle or controller has issues or ...
Front fender is making noise
Front fender is too close to the tire and is rubbing Fender needs to be adjusted, try lifting it up and moving it away from the tire, may need some slight bending, make sure you have secured it in its highest position
The brakes are making noise
Brake pads are rubbing on the rotor Pads need to be adjusted. Adjust the cable tension to shift the left pad, use an Allen key to adjust the right pad. The pads should be adjusted so the rotor spins freely in the middle of the two pads Brakes not ...
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