Wheel quick release won’t lock tight
Align, check for bent lever/pins, replace if necessary.
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Or
Connect with our agents through live chats 
Related Articles
Accessories don’t fit, mounting hardware won’t align
Loosen all bolts, align all brackets, then tighten little by little. If threads are stripped or holes don’t line up, contact ENVO for hardware or alignment advice.Rear wheel won’t seat/alignment off
Visually inspect, compare opposite side, escalate for frame assessment if off-spec.Thru Axel vs Quick Release. What electric bike conversion kit works for each.
For a comparison please have a look at our blog post: https://ebikebc.com/thru-axel-vs-quick-release/Lever very hard to close, won’t secure wheel
Ensure cam faces frame/dropout; apply more force; inspect for bent skewer. Replace if needed.Loose steering, wheel, or unsteady ride
Check head tube, stem, and axle for correct torque. Tighten/adjust as per assembly instructions. True wheel if needed.