Wheel quick release won’t lock tight
Align, check for bent lever/pins, replace if necessary.
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Rear wheel won’t seat/alignment off
Visually inspect, compare opposite side, escalate for frame assessment if off-spec.
Thru Axel vs Quick Release. What electric bike conversion kit works for each.
For a comparison please have a look at our blog post: https://ebikebc.com/thru-axel-vs-quick-release/
Loose steering, wheel, or unsteady ride
Check head tube, stem, and axle for correct torque. Tighten/adjust as per assembly instructions. True wheel if needed.
Display screen flickers, won’t update, etc
Reset/reboot display (power cycle). Check and reseat connections. Escalate to warranty if persistent.
System won’t start after build
Double-check all cable connections, power cycle battery/controller, check display. Escalate if unresponsive.