Unsure which included accessories are in box
Open box with checklist, photograph received parts. Contact ENVO with discrepancy, request missing items shipped.
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Or
Connect with our agents through live chats 
Related Articles
Shipment arrived without all ordered accessories
Photograph box, packing slip, all received items, then notify ENVO with order info for replacement shipment.Throttle or display malfunction after installing mirror or accessories on the handlebar
The mirror or the accessories are rubbing throttle's moving parts causing the issue Move these parts and create a reasonable clearance with throttle. If there is no physical contact between installed items yet the throttle or controller has issues or ...No preview of open-box model details
Insist on recent photos/config before purchase; see return/warranty terms clearly listed before paying.Customers unsure what failures/parts ENVO covers
Ask explicitly in ticket/email. Generally, frame and core components covered if defect/failure under normal use; accidental damage less so. Confirm response in writing.Unsure how/who to contact for help
Use ENVO support portal; submit ticket with complete info; track your case in portal.