Unsure what size/wall tire or tube to buy
Check size on sidewall of original tire. Send photo + model to support for confirmation before buying replacement.
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Unsure what size tire or rim is compatible
Read sidewall tire info, or ask ENVO for confirmation using your model/serial number before replacing with third-party tires.New or replaced tube punctures quickly
Inspect rim tape, check for sharp debris/glass. Confirm correct tube/tire size. If new tube fails, they may replace under warranty per attached policy.Flats soon after use or trouble removing/installing tube
Inspect for rim strip misalignment or tire bead issues. Use proper tire lever technique; if tube seems defective out of box, contact ENVO with photos for replacement.Tire goes flat shortly after assembly
Inspect tube for puncture before riding. Use tire levers to check for sharp rim tape or embedded debris. Replace tube if punctured. Normal flats not covered by warranty unless assembly defect.What tire size does the rim coming with hub motor take?
The rim we use is an oval section black double walled alloy rim, stronger than regular rims using 2.6mm chrome spokes. The rim has pad brake tracks and the wheel supports both rim and disk brake. The tire can be 20in, 24in, 26in, 27.5in, ...