Throttle loses response, or trike speed surges/drops unexpectedly
Check throttle wiring at handlebar and controller for firm connection. Inspect for cut/kinked wire at folding points. If physical harness OK, try controller reset. Test on PAS mode—if both affected, escalate for controller assessment.
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Or
Connect with our agents through live chats 
Related Articles
ENVO Flex Trike User Manual
.Throttle or display malfunction after installing mirror or accessories on the handlebar
The mirror or the accessories are rubbing throttle's moving parts causing the issue Move these parts and create a reasonable clearance with throttle. If there is no physical contact between installed items yet the throttle or controller has issues or ...Only partial speed from throttle
Test throttle on another unit/display; check menu setting; escalate for defect.No response on throttle, or intermittent motor power (Pro models)
Inspect throttle wiring, confirm system is ON and battery fully charged. Swap to test with other throttle if possible. Escalate for part replacement.Throttle action does nothing
Inspect throttle wires, test connection; verify with another throttle if possible; escalate for replacement.