Throttle action does nothing
Inspect throttle wires, test connection; verify with another throttle if possible; escalate for replacement.
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Throttle or display malfunction after installing mirror or accessories on the handlebar
The mirror or the accessories are rubbing throttle's moving parts causing the issue Move these parts and create a reasonable clearance with throttle. If there is no physical contact between installed items yet the throttle or controller has issues or ...Only partial speed from throttle
Test throttle on another unit/display; check menu setting; escalate for defect.Error info 1 - throttle abnormality
-Make sure the throttle level is in ideal state and don’t apply throttle while booting up system. - Check the cables, wire can be stretched or damaged or the three-pin throttle connector could have been damaged. -Check the 9-pin connector on the ...Motor triggers while not pedaling or throttle is touched accidentally
Check throttle sensitivity in settings. Inspect for stuck throttle or mis-wired PAS. Contact support; may need throttle or controller calibration/replacement.No response on throttle, or intermittent motor power (Pro models)
Inspect throttle wiring, confirm system is ON and battery fully charged. Swap to test with other throttle if possible. Escalate for part replacement.