The battery cable connector is melted

The battery cable connector is melted

Dust and dirt may cause loose connections between connection pins which can cause sparking leading up to melting
Make sure to frequently keep connections clean and secured. Order replacement parts


    Submit a Ticket Here.


    We're happy to help:

    Still can't find the solution?

    Please fill up the support form at the link below:


                      
           
                   Or
                                Connect with our agents through live chats  


      • Related Articles

      • ENVO Flex (2024) Dual Battery Setup

        Install the bracket: Remove the rubber caps from the holes on the rear side of the bike. Attach the bracket to the holes. Open the bike: Open the folding hinge and then the frame of the bike. Remove the controller plate: Remove the two Phillips ...

      • MOONBIKES BATTERY – SAFETY & MAINTENANCE GUIDE

        (72 V – 35 Ah & 45 Ah Lithium-ion batteries) Important Notice This document is a quick reference guide for MoonBikes battery usage and safety. It is provided in addition to the Owner’s Manual and official Safety Documentation, and does not replace ...

      • D50/ST50 Dual Battery Setup Instructions

        1: Fasten the Dual Battery Bracket to the downtube of the bike. 2: Remove the battery from the downtube and remove the wire shield shown bellow. 3: Using three fasteners, remove the charging pins. 4: Remove the plastic side plate. 5: Push the ...

      • Cable sticky or kinked, housing not seated

        Check cable routing for sharp bends, frayed ends, or stiff movement. Reinstall if snagged or replace cable/housing.

      • Battery sparks when charger is inserted

        This is normal when the battery is fully drained and you connect the charger, a small spark is normal, turn off the battery and then insert the charger to the wall plug