System won’t start after build
Double-check all cable connections, power cycle battery/controller, check display. Escalate if unresponsive.
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Bike won’t power on after wash/rain, likely connector/moisture issue
Let dry fully, unplug/reconnect battery and display. Use contact cleaner if confident. Escalate if doesn’t recover soon.Charger won’t show indicator or won’t charge bike
Try wall and battery on another outlet. Test charger on another compatible bike. Replace if confirmed dead.Display screen flickers, won’t update, etc
Reset/reboot display (power cycle). Check and reseat connections. Escalate to warranty if persistent.Rear wheel won’t seat/alignment off
Visually inspect, compare opposite side, escalate for frame assessment if off-spec.Wheel quick release won’t lock tight
Align, check for bent lever/pins, replace if necessary.