Suspension doesn’t move freely, feels harsh
Adjust tension/preload, lubricate moving parts if possible. Contact support for further instruction if needed.
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Suspension feels locked or doesn’t compress/rebound
Adjust preload dial; check for stuck stanchion, lube pivot/joint if possible. Contact support if not resolved.Bike won’t power on after wash/rain, likely connector/moisture issue
Let dry fully, unplug/reconnect battery and display. Use contact cleaner if confident. Escalate if doesn’t recover soon.Display doesn’t show battery level or is inaccurate
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Test ride before buying. Consider stem/seatpost swaps or wait for additional size offerings from ENVO.ENVO Stax Pro suspension fork too stiff? Almost no suspension travel.
The Stax Pro features a suspension fork to enhance comfort and stability during your rides. If you find the ride too stiff and not absorbing bumps as desired, the pre-tension on the fork's spring might be set too high. Luckily, adjusting the ...