Shipment arrived without all ordered accessories
Photograph box, packing slip, all received items, then notify ENVO with order info for replacement shipment.
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Throttle or display malfunction after installing mirror or accessories on the handlebar
The mirror or the accessories are rubbing throttle's moving parts causing the issue Move these parts and create a reasonable clearance with throttle. If there is no physical contact between installed items yet the throttle or controller has issues or ...Some bikes received without critical bolts/hardware
Check packaging thoroughly. If missing, provide order details/serial/photos to ENVO support. Parts like sprocket bolts can be shipped under warranty to user/dealer as appropriate.Unsure which included accessories are in box
Open box with checklist, photograph received parts. Contact ENVO with discrepancy, request missing items shipped.How to assemble accessories on ENVO Stax
Kickstand 1: Slide the kickstand attachment under the chainstay and use 2 M6x20mm screw with washers to fasten it to the frame. Front Fender 1: Place the fender in front of the fork bridge, and use M6x10mm screw to hold it in place. Use a washer ...Accessories don’t fit, mounting hardware won’t align
Loosen all bolts, align all brackets, then tighten little by little. If threads are stripped or holes don’t line up, contact ENVO for hardware or alignment advice.