Screen fogs or shorts after exposure to rain or water spray
Dry immediately, do not use until clear. Cover display in rain or ask for warranty display casing if chronic.
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Related Articles
Can I use the ebike in the rain and snow?
The system is rain proof. It’s good for rain or snow, however we advise against water jetting. Most importantly, do not park in the rain or snow.Power cuts out while riding and screen goes off
Battery runs out of charge Charge the battery LCD display waterproof cable connector is loose. Re-connect and check all other connectors in the line. Loose conductivity between battery and bracket Check connector pins for sparks or being loose. ...Water reaches wiring/components, causing issues
Disconnect, dry, re-grease connectors. Escalate if repeated with photos/warranty.Display screen flickers, won’t update, etc
Reset/reboot display (power cycle). Check and reseat connections. Escalate to warranty if persistent.Screen briefly comes on then shuts off
Check battery charge and connection. Inspect for controller cabling issues. Try with different battery if possible.