Riders asking for quick help with flats, error codes, accessory fit, or lost items
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ENVO E50 and E35 Error Codes
Error code 01E Signal communication fault 02E Throttle fault 03E Battery fault 04E Motor fault 05E Controller fault 06E Motor's Hall fault 07E Brake lever fault 10E Battery protection 11E Battery short-voltage 20E Power button fault 21E Gear button ...Kelly Controller Error Codes Reference
Important bolts, quick release, or bell lost in box/transit
Contact ENVO support with order details for replacements. Check packaging/inside frame first.D50/ST50 Lost Keys
If the keys are lost, the only solution is to replace the lock. To do this: Remove the three screws using a 3mm Allen key. Take off the lock knob by loosening the Phillips screw. Push in the mechanism, which will release and unlock the battery.Display shows Error 06 or other codes, bike may not start or function
Power cycle system, check all major wiring plugs. Escalate, including a photo of code, for ENVO diagnosis or part swap.