Recurring flats, especially rear tire; likely puncture or rim tape issue
Inflate using included valve extender. Inspect for sharp objects/rim tape issue. Replace tube if punctured. Normal flats are not covered by warranty.
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Tire goes flat shortly after assembly
Inspect tube for puncture before riding. Use tire levers to check for sharp rim tape or embedded debris. Replace tube if punctured. Normal flats not covered by warranty unless assembly defect.
Rear tire repeatedly goes flat, especially soon after new bike assembly or on rough terrain
Check for embedded debris, rim strip defects, or improper assembly. Use valve extender. Replace tube if punctured. Contact ENVO if tube seems defective out of box.
What tire size does the rim coming with hub motor take?
The rim we use is an oval section black double walled alloy rim, stronger than regular rims using 2.6mm chrome spokes. The rim has pad brake tracks and the wheel supports both rim and disk brake. The tire can be 20in, 24in, 26in, 27.5in, ...
Unsure what size tire or rim is compatible
Read sidewall tire info, or ask ENVO for confirmation using your model/serial number before replacing with third-party tires.
Update on Veemo Rear Shock Issue
Dear Veemo Community, We want to bring your attention to a concern that has been raised by some of our customers regarding the rear shock of the Veemo. A few users have reported experiencing a noisy rear shock that binds and makes a popping sound ...