Rear light does not work post-assembly or randomly fails.
Test wiring and LED. Try different power source. Escalate if failure persists after troubleshooting.
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Please fill up the support form at the link below:
Or
Connect with our agents through live chats 
Related Articles
Rear light inoperable post-build
Confirm correct wiring/connection, replace bulb/LED as needed. If still non-functional, request warranty replacement.
Rear light does not illuminate after install
Check connection and alignment, if battery LED, test/replace battery. Replace light if faulty under warranty.
ENVO E35 Scooter Rear Fender Replacement
The handlebar locking mechanism located on rear fender may malfunction if used harshly or due to general wear and tear, this article instructs the user on how to replace the part. Step 1: Use M3 Allen Key to remove the rear fender bolts. Step 2: ...
Rear light is dead or does not illuminate
Confirm if light is battery-powered or wired. Replace or charge batteries if standalone. Check connection if wired. If still inoperable, request new light from support.
ENVO D35 & ST Unboxing & Assembly Instructions
00:00 Introduction 00:11 Unboxing 00:45 Removing Protective Foam 01:07 Front Wheel Installation 02:50 D35 Handlebar Assembly 05:00 ST Handlebar Assembly 07:05 Installing Quick Release Axle 08:01 Front Fender and Headlight Installation 10:42 Pedal ...