Power/display button doesn't always engage or needs multiple presses
Ensure button is clean and dry. Check for physical damage. Escalate for head unit/display replacement if repeated failure.
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Or
Connect with our agents through live chats 
Related Articles
Bike won’t start, display doesn’t show errors
Remove and re-attach battery, check for any loose hidden wiring; hold power button longer. If dead, request diagnostic procedure from ENVO.Throttle sometimes doesn’t activate or only works sporadically
Check throttle cable for tightness at connection. Inspect display for error codes. If throttle works but pedal assist doesn’t, PAS sensor issue likely. Reset system; escalate if still unresolved.ENVO Display User Manual
This Display is for the following products: ENVO D50/ST50 ENVO Stax/Stax Pro ENVO FlexENVO Flex Display User Manual
.Bike won’t power on after wash/rain, likely connector/moisture issue
Let dry fully, unplug/reconnect battery and display. Use contact cleaner if confident. Escalate if doesn’t recover soon.