Only one size available, doesn’t fit everyone
Test ride before buying. Consider stem/seatpost swaps or wait for additional size offerings from ENVO.
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Or
Connect with our agents through live chats 
Related Articles
Throttle sometimes doesn’t activate or only works sporadically
Check throttle cable for tightness at connection. Inspect display for error codes. If throttle works but pedal assist doesn’t, PAS sensor issue likely. Reset system; escalate if still unresolved.Will my bike frame fit Snowbike Kit?
The Snowbike Kit is designed for a variety of bike frame designs and while most frames will be compatible with ENVO Snowbike Kit, this article explains how to make sure your bike frame is compatible. Please note the Snowbike Kit is not compatible ...Suspension doesn’t move freely, feels harsh
Adjust tension/preload, lubricate moving parts if possible. Contact support for further instruction if needed.Bike won’t power on after wash/rain, likely connector/moisture issue
Let dry fully, unplug/reconnect battery and display. Use contact cleaner if confident. Escalate if doesn’t recover soon.Display doesn’t show battery level or is inaccurate
Check all connections/battery health, reference troubleshooting database, escalate if persistent. Possible controller/display issue.