One motor is spinning slowly

One motor is spinning slowly

Motor damage, controller damage, belt tension or misalignment, ice accumulation
Check the tension of the belt, both belts should have identical flexibility
Check the belt tensioner at the rear of the tracks
Check if ice has accumulated in the tracks

    Submit a Ticket Here.

    We're happy to help:

    Still can't find the solution?

    Please fill up the support form at the link below:
    Connect with our agents through live chats  

      • Related Articles

      • Motor making a grinding noise

        Motor gears may be damaged, the belt may be under stress, or the frame bearings are damaged  Lift the kart, both the tracks should not touch the ground. Slowly activate the throttle and check for the noise. Compare both the tracks Locate the noise by ...
      • Motor is making noise

        This is normal when motor is under heavy load (hills, heavy cargo) Try giving motor more assist under heavy loads Motor vibrations causing resonance on other bicycle components Reposition parts and add vibration damping between parts, make sure motor ...
      • Error info 2 - motor hall sensor abnormality

        - Check for motor cables from wheel axel which might be damaged. Check for any kind of stretch wires or damaged cables from motor to controller.
      • Is the ENVO motor noisy?

        Generally when ebike motors are in use, there will be a slight noise. Noise occurs when you’re switching controls, partially because of the gears and magnets are cogging against each other, which is inevitable. The gears are made of Nylon, and have ...
      • ENVO Rear Hub Motor Plate Replacement

        Step 1: Remove the Rear wheel from the frame Step 2: Remove the Cassette from the motor Step 3: Remove Jam Nut from the axle Step 4: Remove bearing retail ring and push out the plate as shown below