Not sure how best to charge (full/partial cycles)
Follow ENVO manual for battery health—generally, keep between 10-90% charge, don’t overcharge, store indoors.
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Or
Connect with our agents through live chats 
Related Articles
After 5 hours charge, the LCD display is still showing half battery. Is something wrong with battery or charger?
The display charge indicator has a lagging system so that it’ll stabilize in cases of voltage fluctuations. Switch the bike ON Ride for 10-15 sec, and the bars will show full. At no load condition ~42V is fully charged ~32V is fully discharged for ...Charger makes noise, doesn’t fully charge battery
Try alternate wall outlet. If noise continues and battery doesn’t charge, request charger replacement. Stop using faulty charger for safety.Can I charge my ebike battery by a Portable Power Station 518Wh Outdoor Mobile Lithium Battery Pack with 110V/500W AC Outlet?
It is doable for partial charge but this setup cannot completely charge your bike. Here is an example of how to calculations based on your parameters work: Your charger normally needs about 200W input supply at 110V AC, this supply says 500W which is ...Not clear how to switch or charge dual pack (Pro models)
Review user manual for dual battery selector operation. Ensure batteries are balanced in charge. Contact support for pairing instructions.Only partial speed from throttle
Test throttle on another unit/display; check menu setting; escalate for defect.