Late or wrong part received
Contact ENVO with order # and photos, follow up in support thread.
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Some bikes received without critical bolts/hardware
Check packaging thoroughly. If missing, provide order details/serial/photos to ENVO support. Parts like sprocket bolts can be shipped under warranty to user/dealer as appropriate.Hard to identify if e-problem is a physical part or software/settings
Run ENVO’s guided electrical check (connections, display reset). Capture error code, describe symptoms to support for diagnosis.After 5 hours charge, the LCD display is still showing half battery. Is something wrong with battery or charger?
The display charge indicator has a lagging system so that it’ll stabilize in cases of voltage fluctuations. Switch the bike ON Ride for 10-15 sec, and the bars will show full. At no load condition ~42V is fully charged ~32V is fully discharged for ...Kickstand falls off, is bent or missing
Retighten or replace with ENVO-compatible part (dual-leg for select models).PAS function not working but throttle still operates
Reset controller. Check PAS sensor wiring/disc. If sensor is broken or displaced, request replacement part.