The offset created by the support brackets can lead to uneven wear on the brake pads, which might affect their performance in the long run. Our team is dedicated to ensuring the safety and reliability of your Veemo, and we take this matter seriously.
To rectify this issue, we will be sending all affected customers a set of replacement brake caliper support brackets along with a new set of front brake pads. This will ensure that your brakes are properly aligned and functioning optimally.
If you believe your Veemo may be affected by this issue, please keep an eye on your inbox for further instructions regarding the replacement parts. Your safety and satisfaction are our top priorities, and we appreciate your understanding as we work to enhance your Veemo experience.
Your feedback is essential in helping us improve our products, and we are grateful for your patience as we navigate these early challenges. Together, we’re creating a better and safer ride for everyone.
Thank you for being a valued member of the Veemo community!
Best regards,
The Envo Team