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Flex Overland/Urban - Error 26 Troubleshooting
Turn on your E-Bike. Press and hold the menu key until you reach the settings menu. Press the menu key multiple times until you reach the "voltage" setting. If you have a Flex Overland, set the voltage to 48 volts. If you have a Flex Urban, set the ...ENVO Stax/ Stax Pro Error 25 Troubleshooting
Disconnect the brake sensor to see if the error code disappears. If the screen returns to normal after disconnecting the sensor, then the problem is with the sensor. Loosen the clamp bolts on the shift lever and brake lever using a 5mm Allen key. ...Preference for phone troubleshooting, not just chat/email
Ask support to schedule a call, provide availability; expect increased wait time if demand high.Hard to get in-person help, most sales online
Use ENVO’s support portal, videos and KB guides. Ask for local service recommendations.Fixed guide wires make fender adjustment hard or impossible
Try bending support rods with care; ensure not to kink or snap them. Contact ENVO if significant tire rubbing remains.