Fork feels stuck/weathered
Clean/lubricate, check air pressure if applicable. Escalate to ENVO if defect suspected.
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Or
Connect with our agents through live chats 
Related Articles
Suspension feels locked or doesn’t compress/rebound
Adjust preload dial; check for stuck stanchion, lube pivot/joint if possible. Contact support if not resolved."Clunk" in steering, feels unsafe
Tighten as per manual; bike shop if persistent.Pro’s adjustable handlebar is stuck/loose
Loosen stem bolts, re-adjust, retighten to spec. Use assembly paste and check for burrs-interference.ENVO Stax Pro suspension fork too stiff? Almost no suspension travel.
The Stax Pro features a suspension fork to enhance comfort and stability during your rides. If you find the ride too stiff and not absorbing bumps as desired, the pre-tension on the fork's spring might be set too high. Luckily, adjusting the ...Suspension doesn’t move freely, feels harsh
Adjust tension/preload, lubricate moving parts if possible. Contact support for further instruction if needed.