Flats soon after use or trouble removing/installing tube
Inspect for rim strip misalignment or tire bead issues. Use proper tire lever technique; if tube seems defective out of box, contact ENVO with photos for replacement.
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Tube fails shortly after starting use
Inspect for production flaw vs. puncture. Replace tube; request warranty replacement if obviously defective (not regular puncture).Recurring flats, especially rear tire; likely puncture or rim tape issue
Inflate using included valve extender. Inspect for sharp objects/rim tape issue. Replace tube if punctured. Normal flats are not covered by warranty.Rear tire repeatedly goes flat, especially soon after new bike assembly or on rough terrain
Check for embedded debris, rim strip defects, or improper assembly. Use valve extender. Replace tube if punctured. Contact ENVO if tube seems defective out of box.New or replaced tube punctures quickly
Inspect rim tape, check for sharp debris/glass. Confirm correct tube/tire size. If new tube fails, they may replace under warranty per attached policy.Some bearings feel gritty or fail soon after use—often only inner bearings are bad
Turn axle by hand with wheels off ground. If grinding/sticking felt, remove axle and visually inspect all four bearings. Replace damaged ones. ENVO can provide warranty bearings as needed.