Error Code 24 - Bike Stopped Working

Error Code 24 - Bike Stopped Working

Please disconnect your motor cable connection which is going to your controller and reconnect it and see if the error will go away.


    Submit a Ticket Here.


    We're happy to help:

    Still can't find the solution?

    Please fill up the support form at the link below:
    ​
                      
           
                                      Or
    Connect with our agents through live chats  


      • Related Articles

      • Display Error Code (CAN-BUS)

        Err code Definition 10 Over voltage protection 11 Low voltage protection 21 Controller MOSFET damaged or controller over current 12 Motor stalling 24 Motor hall fault 23 Motor phase wire fault 22 Throttle voltage is too high 13 Controller/motor over ...

      • ENVO Stax/ Stax Pro Error 25 Troubleshooting

        Disconnect the brake sensor to see if the error code disappears. If the screen returns to normal after disconnecting the sensor, then the problem is with the sensor. Loosen the clamp bolts on the shift lever and brake lever using a 5mm Allen key. ...

      • ENVO E50 and E35 Error Codes

        Error code 01E Signal communication fault 02E Throttle fault 03E Battery fault 04E Motor fault 05E Controller fault 06E Motor's Hall fault 07E Brake lever fault 10E Battery protection 11E Battery short-voltage 20E Power button fault 21E Gear button ...

      • I see Error info 01 and my throttle is not working

        Check throttle positioning. Clean throttle area. It may be stuck on something, make sure you leave some space around the throttle

      • The left or right motor is not working

        Cable disconnected, cable damaged, the motor is damaged Check if the brakes are functioning properly, ensure the lever is completely closed Check the motor cables for damage Check the motors by swapping the controller, if the motor can be operated ...