Chipped paint on frame from shipping or handling

Chipped paint on frame from shipping or handling

Note and report damage to ENVO with photos for warranty assessment (repainting usually not covered unless gross damage upon arrival).

    Submit a Ticket Here.


    We're happy to help:

    Still can't find the solution?

    Please fill up the support form at the link below:
    ​
                      
           
                                      Or
    Connect with our agents through live chats  


      • Related Articles

      • Will my bike frame fit Snowbike Kit?

        The Snowbike Kit is designed for a variety of bike frame designs and while most frames will be compatible with ENVO Snowbike Kit, this article explains how to make sure your bike frame is compatible.  Please note the Snowbike Kit is not compatible ...

      • Wires loose out of frame channels or appear untidy

        Reroute using frame mounts/channels and zip ties as per assembly guide. Avoid pinch points and ensure cable play.

      • How do I check which battery fits on my bike’s frame?

        First of all check the mounting place alternatives on your bike. The lower center of gravity is a big advantage. To check if a certain battery fits in the frame check the battery dimensions on the manual. 

      • Odd noises from frame while riding

        Tighten all bolts (incl. rear triangle/pivot on Pro). Lubricate pivots/QR. Re-check after short ride.

      • ENVO Flex Trike Frame Alignment Tutorial

        Here is a tutorial on how to fix the tilt angle displacement on the ENVO Flex Trike Tools Required: Bubble leveler Number 6 Allen key Number 15 wrench Number 19 wrench Steps: Place the bubble leveler on the rear part of the tricycle. You will see ...