Both pedal and motor functions are lost (trike cannot move by any method)
Check everything from battery/chain to rod and axle. If both fail, trike must be towed or lifted to local dealer for in-person comprehensive assessment. Document for warranty.
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.ENVO Flex Trike Frame Alignment Tutorial
Here is a tutorial on how to fix the tilt angle displacement on the ENVO Flex Trike Tools Required: Bubble leveler Number 6 Allen key Number 15 wrench Number 19 wrench Steps: Place the bubble leveler on the rear part of the tricycle. You will see ...ENVO Flex Urban
.Customer unable to self-fix, requires trike to be moved to dealer
Request guidance for dismantling/folding, if needed. Ask for transport options or remote diagnosis if unable to move trike safely.After a fault, manual pedaling does not drive trike, though motor might still power wheel
Inspect chain and all chainring/cassette teeth; check for jammed/derailed chain. Inspect for loose crank or broken pedal. Full drivetrain inspection recommended; escalate if parts are stripped or internally broken.