Both motors are not working
Low battery, PAS level is
0, throttle component not
functioning
Check the battery status
Check the PAS level, it
should be (1-5)
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Is there a scheduled maintenance on hub motors?
No, Motors are considered maintenance free unless something happens.The left or right motor is not working
Cable disconnected, cable damaged, the motor is damaged Check if the brakes are functioning properly, ensure the lever is completely closed Check the motor cables for damage Check the motors by swapping the controller, if the motor can be operated ...Error Code 24 - Bike Stopped Working
Please disconnect your motor cable connection which is going to your controller and reconnect it and see if the error will go away.The throttle is not working even though pedal assist is working.
Throttle has a connection issues Check connections Throttle magnet can see interference from any nearby metal objects Try moving metal objects further away from throttleThe pedal assist is not working even though throttle is working fine.
PAS sensor is disconnected Check wires and connections for the PAS sensor or restore parameters to default