Bike needs shop visit to true wheels/align brakes because out-of-box not perfect
Take to Envo Dealer or a reputable repair shop; keep receipt for compensation if advised by ENVO. Give feedback to ENVO for future improvement.
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ENVO D35 is the second generation of ENVO e-bikes engineered by ENVO Drive Systems in Canada for British Columbia’s steep hills, Alberta’s freezing temperatures, the Maritimes’ chilly wind, Ontario’s long commutes and Quebec with all the above ...Unclear what service is user vs. shop (chain, brakes, etc.)
Consult ENVO manual for routine checks, intervals; use local shop for major service or contact support for guide.