Axle sits at an angle after install, sometimes due to forced fit or frame tolerance

Axle sits at an angle after install, sometimes due to forced fit or frame tolerance

Examine alignment visually from behind: both wheels must sit square. If off, remove axle and check for burrs/obstructions or bent frame. Re-install gently; if persists, contact ENVO for possible frame or axle replacement.

    Submit a Ticket Here.


    We're happy to help:

    Still can't find the solution?

    Please fill up the support form at the link below:


                      
           
                   Or
                                Connect with our agents through live chats  


      • Related Articles

      • Will my bike frame fit Snowbike Kit?

        The Snowbike Kit is designed for a variety of bike frame designs and while most frames will be compatible with ENVO Snowbike Kit, this article explains how to make sure your bike frame is compatible.  Please note the Snowbike Kit is not compatible ...

      • Does your hub motor fit thru-axle forks?

        The hub motors only work with drop out frame but for thru-axle configuration you can go with a mid drive motor. 

      • Repeated clicking from rear wheels or axle during movement

        Inspect for loose nuts/bolts on axle, rear sprocket, or wheel. Check bearing fit. Lightly grease contact areas. If sound continues, possible bad bearing or improper torque; escalate for parts exchange.

      • Motor cuts out, sometimes due to connection/controller issues

        Check motor cable and controller plug. Unplug/re-seat connectors. Confirm no moisture/damage, escalate if persistent.

      • ENVO Flex Trike Frame Alignment Tutorial

        Here is a tutorial on how to fix the tilt angle displacement on the ENVO Flex Trike Tools Required: Bubble leveler Number 6 Allen key Number 15 wrench Number 19 wrench Steps: Place the bubble leveler on the rear part of the tricycle. You will see ...