D50/ST50 Lost Keys
If the keys are lost, the only solution is to replace the lock. To do this:
- Remove the three screws using a 3mm Allen key.
- Take off the lock knob by loosening the Phillips screw.
- Push in the mechanism, which will release and unlock the battery.
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Or
Connect with our agents through live chats 
Related Articles
ENVO ST Manual
ENVO ST is ENVO e-bikes engineered by ENVO Drive Systems in Canada for British Columbia’s steep hills, Alberta’s freezing temperatures, the Maritimes’ chilly wind, Ontario’s long commutes and Quebec with all the above applied. Unboxing and Assembly ...ENVO D35/ST Quickguide
.What is Head tube angle, seat tube angle, stack, and reach of D35 and ST
Please refer to the following table for the head tube angle, seat tube angle, stack, and reach values. A= Reach B= Stack C=Head tube angle D= Seat tube angle A B C D D35 – 20’’ 400mm 682mm 71 72.6 D35 – 18’’ 377mm 681mm 71 72.6 D35 – 16’’ 331mm ...ENVO D35 & ST Unboxing & Assembly Instructions
00:00 Introduction 00:11 Unboxing 00:45 Removing Protective Foam 01:07 Front Wheel Installation 02:50 D35 Handlebar Assembly 05:00 ST Handlebar Assembly 07:05 Installing Quick Release Axle 08:01 Front Fender and Headlight Installation 10:42 Pedal ...I left the D35 / ST idle for more than 2 hours and now it is not powering up. What can I do?
The batteries in ENVO D35/ST are equipped with settings against discharge due to bike left idle for long time. The solution is simple, just take the battery out turn it off and then on and it should power up the bike.