Accessories don’t fit, mounting hardware won’t align
Loosen all bolts, align all brackets, then tighten little by little. If threads are stripped or holes don’t line up, contact ENVO for hardware or alignment advice.
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Accessories don’t fit flush or bolts don’t line up
Remove and reinstall, loosen all fasteners and adjust, retighten slowly, or bend lightly. Escalate to ENVO if incompatible.Rear rack, fenders, etc. don’t mount as expected
Confirm compatibility (rack vs frame model). Carefully fit per instructions or contact for hardware kit if needed.Assembly process confusing or parts don’t fit
Refer to video/manual; contact support for step-by-step help or diagram. Double check all bolts and fitment.Wheel quick release won’t lock tight
Align, check for bent lever/pins, replace if necessary.Racks, pegs, or fenders won't align with frame attachment points
Loosen all relevant hardware, align, then retighten gradually. For stripped/misaligned threads, request replacement fitting from ENVO.