Knowledge Base
ENVO DRIVE
Recent Articles
How/who to contact; slow turnaround
Submit support ticket with full info. Follow up regularly; ask for written response and timeline.Hard to get in-person help, most sales online
Use ENVO’s support portal, videos and KB guides. Ask for local service recommendations.Unclear about throttle, battery, controller differences
Confirm all feature specs from support or sales (see Stax, Stax Pro comparison).Only one size available, doesn’t fit everyone
Test ride before buying. Consider stem/seatpost swaps or wait for additional size offerings from ENVO.Scrape after reassembly or first rides
Adjust caliper, true rotor, break in pads as instructed in manual/support guide.
Popular Articles
ENVO Lynx 20 Manual.
The manual for the ENVO Lynx 20 can be found attached to this article. Unboxing and Assembly Instructions (2020-2022) Please note ENVO Lynx 2023 comes fully assembled in the box.How to reset the Trip Odometer on D35/ST Display
ENVO Stax Pro suspension fork too stiff? Almost no suspension travel.
The Stax Pro features a suspension fork to enhance comfort and stability during your rides. If you find the ride too stiff and not absorbing bumps as desired, the pre-tension on the fork's spring might be set too high. Luckily, adjusting the ...ENVO D50 / ST50 Manual
.ENVO D35 Manual
ENVO D35 is the second generation of ENVO e-bikes engineered by ENVO Drive Systems in Canada for British Columbia’s steep hills, Alberta’s freezing temperatures, the Maritimes’ chilly wind, Ontario’s long commutes and Quebec with all the above ...
Submit a Ticket Here.
We're happy to help:
Still can't find the solution?
Or
Connect with our agents through live chats 